01254 774943

Data Policy

Introduction

We are committed to safeguarding the privacy of our website visitors and service users.

How we use your Data

The details we collect from you will be used to contact you in relation to your order and send you information about our services.

Whilst you are not obliged to provide a telephone number and email address, it would be useful if we need to contact you about your enquiry or order.

We also use cookies on our website for web analytics and no personal data is kept with these. Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. You can access the privacy controls via www.aldrock.co.uk.

What Data We Collect

We collect names, addresses, email and telephone number to administer your order/enquiry/account or to contact you in relation to your account order/enquiry/account.

Preferences

Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. You can access the privacy controls via www.aldrock.co.uk.

Third Parties

We use a third party to process administration and invoices. They are a trusted supplier and we have verified their compliance in accordance with our own standards  and have found those to be satisfactory.

We also use a third party to hold your details securely. For information on their privacy policy, please go to https://www.xero.com/uk/about/terms/privacy/

Our Promise

Please be assured that your data is not shared with anyone else without your permission. Your details are held in a secure manner on our premises and with third parties.

If you no longer wish for us to hold or process your details, you may request for them to be removed at any time and we will oblige. This can be done by emailing us.

It is possible to ask for some details to be removed, rather than all. Please contact us via email for more information on this.

If you decide to leave us, unless specified we will retain your details for 2 years in the event you wish to return. After that time your details will be deleted in a secure manner.

For any further details on this, please contact us via one of the following:

Tel: 01254 774943

Email: info@aldrock.co.uk

Street Address: Unit 5, Cunningham Court, Lions Drive, Blackburn, BB1 2QX

Marketing

We would like to keep you informed of any products and services we offer. You can change your preferences or opt out at any time by changing your settings www.aldrock.co.uk or emailing info@aldrock.co.uk

Rights to Access your Data

You are entitled to request a copy of the information we hold about you. If you would like us to send this to you, please contact us by email. We may undertake some extra ID checks as a safeguard.

It is important to us that the data we hold about you is accurate and up to date. You may request for details to be amended, or even removed if they are incorrect.

You may contact the ICO via the following details in the event you are dissatisfied with our handling:

https://ico.org.uk/concerns/handling/

ICO Phoneline: 0303 123 1113

Contact Us

If you wish to discuss any of the above, please contact us via:

Tel: 01254 774943

Email: info@aldrock.co.uk

Street Address: Unit 5, Cunningham Court, Lions Drive, Blackburn, BB1 2QX

Our full privacy policy can be found here.

If you have any questions or wish to change any of your data retention preferences, please email info@aldrock.co.uk